I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Item received 3911 instead of 31811. Waited in for 3 days in order to
sign for item as we have no near neighbours. Not at all impressed with
UK Mails delivery service. Jeanette and Christine at MyTub very helpful tho, and always pleasant throughout.
...Michael Elworthy
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Quick and easy ordering process and the delivery man went out of his way to deliver when we were in. Excellent service. ...Andrew Evans
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Excellent service and del.
...WINT LEES - Mr
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Well it all arrived correctly as agreed.
The actual ordering was not quite as straightforward as we expected. The Company did have a server issue earlier in the day though. ...David Allen - ̷ Allen
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you. ...William Lamberton
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Excellent, saved my life! ...Kate Kwong
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Simple ordering, good service, quick delivery, right parts, will use in the future. ...Jerzy Bryzek Versato Ltd
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Replacement part delivered in a few days fitted no problems ...David Gadd
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very good service! ...stephen rothwell
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