I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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I have only been using a computer fora month so it is all a steep learning curve to me at 80years of age. This was my first attempt to order on line and iwas learning on the go! However I did manage the order "eventually" and found it easy once I mastered the art so your programme must be user friendly or I couldnt have worked it out. Thank you for that and your help with delivery dates good service I thought. I can only get better! Irene Beeden ...Irene Beeden
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Order has arrived and been fitted. Thank you for pursuing delivery. ...Frances Winder
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delivery was very slow. It took 10 days from ordering to my door, which very slow if you need something urgent. the ordering on the net itself was easy.
Would think twice if I needed something in a hurry
terry
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Hello Terry
Unfortunately only the manufacture hold stock of these and they were out of stock at the time of your order.
Regards
MyTub ...t.d.taylor
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I received what I ordered. It was what I was looking for. Thanks ...richard easson - Findhorn Village Centre
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Fantastic Service. ...Mr Sandee Patel
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Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project. ...David Doyle
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MyTub worked really well to hunt for a suitable gas valve to replace a discontinued model. Prompt delivery. Thanks very much, highly recommended. ...Allen Smith
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed. ...R J Marsh
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Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks. ...Carl Whorton
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