Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Product arrived as predicted and in order. Many thanks ...Stewart J Muir
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Turned up on the date stated, it was the correct part which was fitted as per the video. The job was a good one and cheaper than other sites.
My first port of call if I need something similar. ...JOSEPH G FLAHERTY
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We have received the toilet seat but it has some blemishes in the moulding of the seat ...Trevor Harvey
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We duly received a package with good condition.
Thanks. ...Ataru Onuma
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Excellent service and communication regarding order.Prices better than any other quoted ...Steve Fallowfield
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Extremely pleased with the service provide. My sink arrived right on schedule, with great communication throughout. Would definitely use MyTub again. ...Paul Gardner
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Radiants arrived promptly and in good order. Now successfully in use. Very pleased. ...Graham Currie
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Excellent service throughout, always kept in touch with me. Great prices...........always recommended, this is now my first stop for spares etc
many thanks to the mytub team ...Conrad Gurnett
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Efficient & excellent service, very impressive. Keep up the good work.
...Martin Stanmore
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