I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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We have received the toilet seat but it has some blemishes in the moulding of the seat ...Trevor Harvey
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Great Service delivered as promised with a great price highly recommended ...Jason Birch
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I am delighted with the products purchased and the very excellent service received from you.
Many thanks. ...Adedapo Olugbile
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service. ...Brenda Bradshaw
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Fast and efficient service - helpful carrier dropped off next door as instructions and good value ...Steven
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My order arrived on time as stated and the Customer Service recieved from this Company is second to none.
I received emails keeping me informed of the progress of my order from the date of the order to the actual delivery.
The website is clear and concise and their range of products are vast.
I have been using the services of MyTub Ltd for a number of years now and would not hesitate to recommend them.
Andy Yates ...Andy Yates - Andy Yates Ltd
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Thank you for your quick response.
Look forward to doing business going forward ! ...Cargill Meats Europe - Cargill Hatchery
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Website was east to navigate and to place the order. Pricing is keen and items arrived in good time. I can recommend MyTub. ...Dave Higgins - University of Bath
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The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
...Wayne Hinton
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