Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service. ...Hazel Stock
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Excellent service . Product arrived on the stated day. ...PETER THOMSON - PETER THOMSON
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Fantastic customer service, highly recommended ...Tim Loud
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very good service will use again , highly recommended ...platters harunu tercan
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Order successfuly and helpfully delivered.
Order apparently complete but not yet installed.
The whole process so far efficient and very satisfactory.
Thank you. ...M Purdy
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very fast delivery and as described, would buy from then again ...Edwin Hopwood
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very quick a bit expensive for such a small ttem but good service ...d.daniels
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Order arrived in good time. Unbroken. ...John Alden
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Goods arrived in good time and well packaged. Thank you. ...John Griggs - JPJN Partners Ltd
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