Absolutely fantastic service at the best price ! ...Donna meade
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Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse ...R B WHITEHOUSE
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Thanks very much the part you sent me did the trick ...THOMAS ODONOGHUE - TJ ODONOGHUE ELECTRICAL CONTRACTOR
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Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again. ...K.L.Simpson
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you ...Craig Myers
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Excellent service - used you for two orders. You kept me fully informed and delivered when you said you would. Pity other suppliers cant match you! ...Peter Dron
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Excellent customer service ...samantha hastings
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SIRMADAM
THANK YOU FOR THE EMAIL. MY ORDER ARRIVED ACCORDING TO THE TIME AND DATE. EXCELLENT SERVICE. ...pravin kalaiya
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Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my £155 order. Faultless service and delighted to send this feedback ...ian goulding
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