After some delay in delivery due to being in lockdown and NHS requiring urgency on their washroom needs ,I was eventually given an acceptable date which got delivered as promised , so I am pleased with that . The product a washbasin tap was as requested and looks good . Yes I would deal with the company again as they keep you up to date with delivery progress. ...Trevor Gallier
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good product, many thanks ...Quality Hotel St Albans
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Goods arrived ahead of schedule - emails not. ...James Breeton
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Excellent service- item received in good order and on time. Many thanks ...Patrick Clarke
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Found my increasingly rare part. Thanks. ...Tim Smith
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much. ...A.BRYANT
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Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM ...Vincent Manahan
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I am very pleased with mytub, the sales process went well, apart from through no fault of their own that did not receive my order straightaway because I forgot to press the confirm button. I really like the facility of being able to pay by BACs and the goods were correctly delivered apart from through no fault of their own the carrier had a problem and the goods were a day late, but even then it was a quick service. ...Ian Duriez - Murtec ICD
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Thank you
Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale ...Mr J P Lightfoot
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