|Brilliant communication from my tub and product just the ticket!
|sent photographs of parts required to support today hope they recieved them awaiting your response
|Materials arrived at the right place at the right time at the right price
what more could be asked for
|Very good service my items were delivered early in the morning. Thank you. I would recommend you for for a great service.
...ta Moira Tonna Designs
|Excellent customer service all round and prompt delivery!
|Great service. Helpful staff!
|Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
Order arrive on time,will definatley use My Tub again.
|Grazie per la vostra cortesia e precisione. Spero di fare altre compere da voi.