Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive
...B.Mistry
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Order received. A quick and efficient service - good value for money.
...John Mead
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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.
...mohamed carmally
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Fast, efficient service, and good communication. Communication is important. Thank you.
...M Lalbeharry
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Dear Sir
the goods have arrived. Thank You.
the only issue i have is that they took a long time to be delivered.
Yours Faithfully
Graham Blackburn
...Graham Blackburn
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Thank you very much for the excellent communication and delivery to target. Will certainley be coming back - Thank you again
...James Adams
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White
...Daniel Thomas White
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Dear MyTub, Thanks for an excellent service again, and good prices. My order has arrived all as it should be and in good time. Thank you Christine for keeping me informed. Tim
...Tim Feltwell
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sent photographs of parts required to support today hope they recieved them awaiting your response
...rosita scales
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Great service , had a problem with delivery but this was addressed very quickly and a replacement sent out next day at no extra cost
Would definitely recommend and use again
...Janet
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£
£199.32 
