While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Perfect service, quick delivery of the correct parts and the best price. Excellent.
...James Baron
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Quick delivery and excellent quality product and value for money
...Jan Biscoe
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Brilliant service, ordered Sunday, delivered Tuesday!
...Myra Field
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Very helpful and efficient service
...John Joseph Whetstone - Ramp Instruments & Controls Ltd
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Entirely satisfied with your service - many thanks.
...Simon Ward
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Very helpful with advice prior to purchase. Product arrived promptly and has been fitted. My Tub were the cheapest supplier I could find :
...Chris Pope
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Very Good Price, But:
Ordered 2 Entice WC seats, after receiving a delivery time lead time update email at 0908 hrs confirming 2-3 days delivery.
After order placed @10.08 hrs same morning, delivery time then quoted as 12 days out. Not good
...Tom Thornton
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Great Service from a Great Company. Communication, products and service are faultless. Highly recommend this Company.
Andy
Andy Yates Fitting Services
...Andy Yates - Andy Yates Ltd
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Very good service, arrived on time and in good condition.
...Blacknoll Limited
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£
£199.32 
