|Order received thankyou.
|Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.
|Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You.
|The order was fulfilled and delivered quickly. We are kept updated throughout the process. Very happy.
...Enigma Interactive Ltd
|Very efficient service! Delivery was made day after order was placed - Brilliant!
|Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised.
|wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you.
...Christine A McCready
|VERY GOOD, EASY USE INSTRUCTIONS,
|An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke
...Stanley William Tyacke
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio