Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
|
Package arrived in good time - thanks ...Gordon Parkin
|
5 star service.
Kept informed about delivery which was on time
Goods were what I wanted and are installed and working.
What more could you ask for ...STUART EWENS
|
A 1st class service. Very competitive prices, goods in stock, excellent delivery and an easy to use website. Highly recommended.
Regards ...Peter Dodsworth
|
After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo ...Ms Gavin
|
Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent. ...Ventilation Centre Ltd
|
First Class Service!!!!!!!!!!
Thank you. ...Kevin Meayers
|
Took a while to receive but i expected that. Goods arrived as described. ...Allan Docherty
|
Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub. ...Ian Bennett
|
order recieved. good service. ...Alan Ringer - Ernest Doe And Sons Ltd
|