|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|Fast effective service - got what I wanted - job done!!
...Dharmesh Kesur - Heart of Kent Hospice
|order arrived on time and very good service
|excellent service, all you want from an online service. thank you
|all goods as decribed, reasonable price, free delivery. Most useful thanks Joe
|Order arrived intact and on time. Thank you.
|Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product.
|You supplied where others failed. Thank you.
|friendly , helpful service,good communications...would highly recommend,many thanks
|Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!