|The service was brilliant and the staff so helpful.
|Good price and service - Many thanks
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
| Goods received on time in good condition thanks
|Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|Good communication and delivery time Would definitely use again.
|Excelent service will shop with them again
...Stephen Paul James
|Came on time and at a competitive price.
|Great service thankyou. The first time I have used mytub and I will be using again.