|Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress.
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company
|Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden
|Fast delivery, great customer service when I changed the order, best price on the net - perfect!
|everything fine, slight delay but kept informed at all stages.
|Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done!
|products as expected
first class service
|Delivered when stated and all present and correct.
One minor concern - as with a previous order for the same part, the Securing Pin did NOT have a screw slot as shown in the diagram and description. I was able to use the previous pins, in which I had had to cut screw slots.
...Mr LDJ Clark
|great service and prompt delivery.
|Package arrived in good time - thanks