|Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again.
...Damian Le Breuilly
|Good experience. Enquiries were responded to rapidly and l was kept fully updated with the progress of my order.
Arrived when advised, in excellent condition.
Happily deal with MyTub again.
|Delevery took a very long time
|Good communication about progress of the order. Tank received on the expected day, thanks.
|after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
|Delivery date changed a few times at short notice, but always kept informed.
|Parts arrived in perfect order, exactly as requested, Good Job
|Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for.
|A great on-line purchase experience excellent service with excellent communications.
|Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.