I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Very competitive pricing compaed with what I was able to find on the high street or in Bath stores on the internet. Equal I suspect to trade prices. Quality delivery service and on time. Very good ta!!!!!!!! ...Malcolm Roper-Moore
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First class service Many thanks ...Mr D Moser
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Good communication and prompt delivery. Product as described. Would do business again. ...Martin CLARIDGE
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Excellent service - arrived very promptly. ...Carole Richardson - Chichester College
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Product as described. Delivery on time. Thank you. ...Mr Daniel Scherer
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MyTub have one of the best websites I have ever used. I can find almost anything I need without fuss and without rip off prices. On ordering I was given an estimated delivery date and the day before delivery an email arrived confirming the delivery - this is a great service. This is the second time I have used MyTub and it will not be the last I am sure. ...Colin Hoggett
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thanks again the bath turned up when you said and was in good condition. All fitted ok. Will use again thanks james ...jac construction
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Christine
I picked up my parts today, thank all the team for there help ...Trevor Weavers
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Cheap, good communication and promt delivery. ...Nick Gribble
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