|Ordering was easy, and delivery was extremely quick. The bath arrived safely and undamaged. Many thanks
|Received today very well packed , good service thank you
...Mrs Diana Mitchell
|I was very pleased with the quickness of responses to my queries. A pity that the item has been discontinued and was unable to buy from you. will keep your site on record for any future needs.
|Wonderful service - and you even realised when Id ordered the wrong thing - psychic too! I really appreciate that you emailed me to check what I actually needed rather than sending exactly what Id ordered. Thank you.
|Product delivered in a few days at a reduced cost from list. Good service.
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Goods arrived promptly, for which thank you. kind regards, Anne Wolf.
|Tanks for your help. I have been trying to track down the correct part for some time.
|The valve we ordered seems fine- though we havent had it fitted yet. The price was good- though it did take around three months to arrive- so its a good job we werent in a hurry! At least the e-mails kept us informed, which was helpful.
|Great Communication, prompt delivery, well packaged hope to do more business with