|Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged.
|The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price!
|Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks!
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.
|Overall good service. Quit expensive delivery charge for a small item.
|Thanks for the prompt delivery of our dwasher hose. It was a pleasure to do business with you.
|Goods arrived promptly, for which thank you. kind regards, Anne Wolf.
|Good communication and dispatched as advised
|Thank you for your very prompt attention to my order and for the immediate refund of postage as I am having the parts delivered to my local agent. A very good and efficient process entirely.
|Quick efficient service and great, friendly communications, well done!