|Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation.
|Good communications and excellent service again.
|Part sourced and delivered as promised on due date, thanks
|The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied.
|Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
|Great Service. Particularly liked being kept in touch regarding delivery date
|Only niggle: I waited in on the estimated delivery day but received an email at 4pm saying it would in fact be the following day, thus wasting my time. Luckily, Im retired! Communications otherwise good.
...J S Williams
|My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed.
...Mr David John Fallon
|Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed
|very good service ,
...vince chalk - vince chalk home improvements