While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Great service ordered before 1-00 and received as promised next day ...Thomas Lavin
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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks ...Anita Neill
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Excellent product, great service. My bath screen was delivered at an agreed time by a local supplier.will be using my tub again. ...Allan Hacking
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Recd exactly when you said it would be delivered excellent sevice and product .Will certainly use again and recommend. ML. ...michael limon
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Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round! ...Mrs Jane Shaw - Mr
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Thank you a quick and easy purchase that was delivered in a timely manner.
Many Thanks
Mr Wilson ...Mr Wilson
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Delivered in good condition on the day - morning as promised ...Mr I H Goodale
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Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication. ...PETER A SMITH
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Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece. ...Phil
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