Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
...roger norman
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Thanks for a very good service
...Turnleys Ltd
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Excellent service
...Ian Ashford
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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I needed this component in a hurry so went with who ever had it in stock. £12 for a five day delivery time is expensive for what is a small part especially as the order was actually fulfilled by a company local to me a few miles away in West London and not by the company I ordered from who are based in the North East. Ill be looking more closely at local suppliers in future.
...Graeme Harper
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excellent allround service, will use you again and recomend to friends.
...Alan Madle
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM
...David McLeod
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Very prompt service. The only thing there was not an invoice in the box.
...Elizabeth Logan
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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications.
...Hilary Thomas
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Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item.
...Marta Kiepura
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£
£199.32 
