|Helpfull staff, to sort any problems, parts delivered to the correct address & in good time.
|I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Excellent service- thank you. I will be passing on your details to others.
|I have made two seperate orders for radiators and both have arrived when advised without any problems.I think the email contact with Laurie is excellent. The website could be easier to navigate and a few more pictures of the products would help the non professional.
|Excellent service. Ordered on Saturday arrived on Tuesday. Quality product. Had to pay extra delivery as not a stock item.
|Brilliant service. Very well packaged.
|Prompt service and quick delivery - thank you!
...Mrs C L Ellis
|Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.
|Sent the wrong part 4 days after scheduled delivery date - not so good so far!