|Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
|Item received in good condition on the promised date. Good delivery service from wolsely
|Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced
|excellent all round, nice price and delivered promptly.
|Thank you very much for your help in getting the right shower door and delivered quickly. Your flexibility was great and the status communications were excellent.
|Goods arrived ok
Updates on deliverytimes useful
overall Good service
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|I have ordered from MyTub numerous times and have always been impressed with both the ease of ordering, updated communication and the products purchased.
This Company provides Customer Service at its best and cannot be faulted.
I can highly recommend MyTub and will continue to place orders with them in the future.
Andy Yates Fitting Services
...Andy Yates - Andy Yates Ltd
|From start to finish mytubs customer service has been excellent. I was kept informed every step of the way when my item had been posted up to the point where it had arrived at the pick up point. Thank you for a smooth and fast service.
|Although my order was only for a water filter cartridge, I was very pleased with the price, and the item arrived on the date indicated at the time the original order was accepted.
I would use this supplier again.