great customer service and communication. Competitive prices too.
...Charles Nicholls
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The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
...Jim Gardiner
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Hi
The service was good and I was able to pick up the goods as arranged. I thought it was good to be given the chance of picking up myself, and not having to pay the delivery charge. Parts were as expected - which isn't always the case with online purchases! Also the order was available quicker than expected
Nice to do business with you.
...Malcolm Kippax
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Wanting part for old trianco coal boiler. Not only did you get this part but the price was very reasonable and the delivery was excellent very quick!!!
great company
...Terry Eagleton
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Hi my tub. Goods in good condition , fairly easy to find on the Web site, only complaint is the delivery time scale. Waited over 2-3 weeks for delivery of radiator covers.
...Keith Nickson - Fiveway systems TA Cherwell Heating
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Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well.
...Jonathan Fox
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Thank you very much Christine for searching for the part I needed urgently and arranging for me to pick it up from the closest depot. The part is now fitted within a few hours of contacting you. Thanks for keeping me informed thoughout.
...Brian Shaw
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good communications, very helpfull
would use again.
...duncan black
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Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE
...Cedric Beeby
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£
£199.32 
