|Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.
|Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period
|The item ordered arrived promptly on the date stated and was as specified. The price of the item was very competitive particularly when taking the free delivery into account. Very happy with the service provided by MyTub.
|Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet
|You always keep in touch and let me know how the order is going. Thank you Debbie.
I find My Tub very useful for finding obsolete parts that are difficult to come by.
|Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer
|Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine.
|Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services
|I had been searching for ages for a thermostat for our boiler, but it seems our boiler is so old that there are no thermostats available that fit our model anymore. Almost about to give up, I contacted mytub. Laurie was super helpful, and found two separate parts we could purchase, and put together to fit our boiler model. The parts arrived last week, and now we finally have a working thermostat on our boiler :-. Laurie was really really helpful-thank you!
|Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent!