The first time round, the combustion matrix I ordered arrived broken, but a few days later a replacement one was waiting for me at the collection point. Very pleased with the service provided. Thank you to all concerned. ...Eudes Diemoz
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excellent service would highly recommend using this company ...Jennette Bradbury
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Great service and keen price. delivery on time. ...brian mcnally - ulster university
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Fast delivery, great customer service when I changed the order, best price on the net - perfect!
...Richard
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Excellent and speedy service. ...Delia Gaze
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Satisfactory item and service delivery ,will use again. ...ROGER GARDNER
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Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S ...Ian Smith
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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I recieved my order a day later than advised but it arrived in good condition and the driver was helpful and curtious ...Mrs P Keys
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great service.cloakroom suite arrived very quickly,no problems at all ...david derwent
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