|great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
...steve fiddes - rexel
|I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig
...Dr Iain McQueen
|Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round.
|Very good supplier. Although there was a delay in fulfilling my order I was keep up to date with its progress and revised delivery dates. Thank you.
...Mr I Wilkinson
|Received as promised thank you
|Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers
|Absolute fantastic service, excellent range of product at very reasonable prices and very prompt delivery with excellent communication throughout will definitely be using again and have already recommended to others
|knowledgable and helpfull staff and delivered as per instruction v.good!
|Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian.
|First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended