Excellent service ...Moat Management Ltd - Span Group
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The prices were very competitive,and although the order was delivered correctly on the day promised, it was well over three weeks after the order was placed. This is very unusual in this day and age, and there was no indication before I placed the order that delivery times might be that long. I will make sure I enquire about delivery times BEFORE I place an order in future - had I known, I would probably have looked elsewhere to see if there qwas a supplier who could deliver more quickly - even if it cost a little more.
Clive Snashall ...Clive Snashall
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Fantastic service from start to finish. Very helpful staff. Highly recommended. ...Mitzi Norrevang
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I had been searching for ages for a thermostat for our boiler, but it seems our boiler is so old that there are no thermostats available that fit our model anymore. Almost about to give up, I contacted mytub. Laurie was super helpful, and found two separate parts we could purchase, and put together to fit our boiler model. The parts arrived last week, and now we finally have a working thermostat on our boiler :-. Laurie was really really helpful-thank you! ...Claire Higgins
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
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Excellent Communication and Service.
Easy and friendly to deal with.
Returns handled without issue.
Highly Recommended.
Many thanks...
...Andrew Crosby
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Great Support.
Only wish I hadnt needed it. ...A Randall
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I have received the item,it is now installed and appears to be working fine. Thank you for a very smooth transaction. Dermot ...Dermot Wright
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Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company. ...Raymond Hancock
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The service from mytub was first class. Thank you. ...JOHN MCCARTHY
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