Ordered what I needed and it arrived when they said it would, no fuss.
Thank you. ...Ms English
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Easy to place my order, had a concern about delivery time because of a prior commitment, but a quick email back to you and delivery was altered to pm
Customer service was excellent then, also when I received my order and had to phone about a fitting that I thought were missing.
10 out of 10 for product and customer service
...Andrew Anderson
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Our boiler arrived on time, thank you for your help regarding installation! ...clive hamer
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Very pleaed with both product and service. Will use again.
...AMBER HEATING SERVICES
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Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
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received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though ...alan collins
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Excellent service and correspondence. Quality products at sensible prices, will definitely use again. Thank you. Tommy ...Victor handley - H
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good. ...Mr I S Cameron
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Received my order very quickly. Was kept well informed of the process... Very satisfied with service. ...C Clark
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