Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
|
I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price.
...David Williams
|
v.good,service
would use again
...sarah gill
|
Fast delivery thank you.
...Shirley stacey
|
Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service.
...Martin Land
|
Good communication and great value. Many thanks
...Jeremy Sanders
|
Excellent, good communication, received in good time & the item is as per the order. Thanks.
...David Cook
|
Very slow and your updates were a waste of time as they contained no tangable information.
We waited and waited and all we were told was an estimated delivery date andor that our order was overdue. This went on for weeks.
Not very good, doubt Id use you again.
Regards, D. Brotherton
------------- ------------------------- ------------------------- ------------------------
Dear Mr Brotherton
Whilst awaiting obscure none stocked parts so obscure I don't believe another company is selling online we like to keep you informed that we are chasing the manufacture for delivery as they can take some time to come in. Sorry for any inconvenience.
Regards
MyTub
...LOGIC MANUFACTURING LTD
|
Brilliant service, quick and efficient. Would recommend as its 1st class!! Thank you.
...brushmakers
|
Hi,
Ive have used mytub several times for Bathroom and Heating. Prices are very competitive. Excellent and polite communication plus quick delivery. You should give them a try.
Tony
Loughborough
...Anthony Shaw
|
£
£199.32 
