A very fast and efficient service.would have no hesitation to use again. ...michael crow
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OMG the service received from mytub has been amazing. Having ordered the incorrect item Laurie was so helpful in chasing the supplier, copying me in on the regular chaser emails. There are not many companies that provide this level of service today. They did not give up until I had the correct loo seat and fittings. Thank you so much. I cannot recommend highly enough. ...Jane Franks
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I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
Thanks
Jennifer ...Jennifer Chan
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Excellent, very fast delivery, thanks. ...Tony Parkin
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Many thanks for a prompt delivery and responce to miss order ...Nottinghamshire Fire
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Very Pleased with product and service, and very good communication.
Thank you ...Mr T Stubbings
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Product as described. Delivery on time. Thank you. ...Mr Daniel Scherer
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you. ...Stephen Watts
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Great service. Thanks too Christine. ...Mr. H. Quere
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