Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others. ...Gary Mallinson
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good. ...Mr I S Cameron
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Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you! ...Lyn Hughes
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Order received and delivered as quoted. Very Good service and thanks. ...Oxford Instruments Ltd
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Very prompt service- definitely use again . ...syed mannan
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Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service! ...Mrs M P Cudworth
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Very fast delivery and genuine products. ...c waterman
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Great service. came really quick. Very happy with the product.
Thank you very much ...Louise Silk
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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition. ...Ian Parkinson
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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