|Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced
|Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
|Excellent service. Toilet was delivered next day, installed in under an hour.
|Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
|I was very pleased with the service and the goods were delivered on time and well packaged I would use this company again without doubt well done.
|Excellent service- item received in good order and on time. Many thanks
|Quick service - Excellent!
|I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
...Daniel Thomas White
|Excellent service, thank you, will use again.
...Grace Sturman - Country Cast Baths Limited
|My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available.