I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
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Only niggle: I waited in on the estimated delivery day but received an email at 4pm saying it would in fact be the following day, thus wasting my time. Luckily, Im retired! Communications otherwise good. ...J S Williams
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Order came on time, just what I wanted, and got me out of a mess. So thanks. ...Philip Dady
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Very satisfied, order arrived as promised as advertised. I would have no hesitation in using my tub for any future needs. ...Edwin Crouzieres
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Order arrived when expected and in good order. Excellent service from My tub throughout. ...Margaret Struthers
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fantastic great service well informed ...paul errington
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Brilliant affordable. Easy transaction. Sincere trader good customer focus. However delivery and keeping to AM or PM is left wanting... ...Danny Papandreou
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Thanks for a quick and well-notified delivery . Good value item. ...Russ Gillam
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the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks ...Rick Upchurch
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Good website & couldnt be beaten on price, however items took a lot longer to come than I expected, but was updated on the progress week by week.
...Jayesh Mistry
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