Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi ...Tim Amery Limited
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Order processed very quickly and great communication about my order. Arrived within the week, good service! ...Paul Johnston
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Good service - very pleased. ...john hart
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A really efficient service, supplying our needs very promptly and at an ecellent price.
Thank you ...Jonathan Phippen
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Excellent service as usual - order delivered promptly, on specified date and by very helpful driver. ...Ms S E Ellis
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Excellent service from ordering to delivery. Well done ...Terence Gill
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Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good. ...Ann Kingdon
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I had a really tricky part to order, after speaking to many suppliers including the part manufacturer My Tub were the only people to provide any useful help. I not only got the part I needed, I was kept up to date regularly about the order by phone and email. the service couldnt have been better. I will certainly use you again and recommend you to others. Thanks ...Jo Behari
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Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you ...Ivan Humpage
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Thank you for exceptional service, part arrived practically before i ordered it.
Thank you Jeanette and other members of staff for your help. ...Ivor Thomas
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