This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
|
Great Service, although units took longer than expected to arrive ...Mr Brian Mason
|
Yes thank you received in one piece. ...Mrs C Gilboy - 1-2 Call Drainage
|
Very quick delivery and extremely happy with the part and service ! ...David Bingham
|
Very efficient and helpful thank you ...Peter Brayton
|
I am very pleased with my order, its exactly what I wanted, at a fab price with free P&P, and a swift delivery. Thank You. ...Bellissima Weddings
|
I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...Angela Robertson
|
Excellent service. Goods arrived promptly Job done! ...David Fowler
|
Goods as described and delivered as promised. Excellent service. ...William Paul Down
|
Excellent service and received my parts in record time. Thanks. ...Robert Shaw Bruce
|