|On time, on budget and to specification, what more can I say. Perfect
|Excellent service - as always. Cheers!
|Service was impeccable - could not ask for a better service.
The item I wanted was organised when I wanted it and it was available for collection locally saving me any delivery charges.
Your staff took the trouble to find the item and arrange for the collection locally.
Bathroom and kitchen works are complete now but if you sell televisions please let me know!!
|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
|Great service, thank you
...j m budny
|Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress.
|The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!!
|Excellent product, 100% happy THANK YOU
...paul john jacob
|Good communication and dispatched as advised