I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company.
...nigel - warren
|
Good customer service. Good communication, would definitely use again. Thanks
...Angela Brehaut
|
Excellent service. Item arrived on day requested and early in the day so didnt require hours of waiting and a wasted day.
Would definitely use again.
...Les Green
|
Ordered a Roca bath & legset using the website which was very easy to use. Received lots of email confirmation and delivery information which was excellent. Used the on-line chat to see if we could arrange an afternoon delivery which was immediatly responded too by Debs and delivery was arranged as requested all very promptly. Bath was delivered at 4pm the next day, which was spot on, by a very polite and courteous chap. Thank you My Tub - would definitely use you again and would defintely recommend to others. 5 Stars!
...Mrs K A Back
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
|
Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon
...R Mackinnon
|
Excellent and very helpful service in all respects, thank you.
Best regards Richard Avenell
...Richard Avenell
|
A very good service. Very satisfied
...Mr.K. Goodland
|
email sent to advise day and time of delivery, item delivered at the time expected
excellent service
...Milton Armstrong
|
Delighted with delivery timescale for the item I ordered which I could not get anywhere else under 4 weeks. myTub a bit more pricey though
...Mary Macgregor - Tobermory Harbour Association
|
£
£8.66 
