Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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Tanks for your help. I have been trying to track down the correct part for some time. ...Ian Clark
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Excellent service.
Many thanks,
John. ...JOHN BOWERS
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I wanted a folding shower screen finding one to fit my specification proived difficult but Mytub staff were very helpful and patient. I much appreciate all of the help given by Deborah and Christine and hope that senior managers really appreciate the immense asset that their excellent customers service provides for the business.
...Gary Hicks
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄 ...Susan Cox
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Overall happy with the service received. Communications were prompt and any issues or questions with my order acted upon immediately.
I would use My Tub again. Keep up the good customer service! ...Ahsan Mian - Mr
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After I placed the order I was constantly kept up to date with my order and it was delivered exactly when it was supposed to be, I will definitely be ordering from here again. ...Macdermid Ltd
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Order delivered on time with no problems.
Price very keen too. ...James Spy
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Great service. Thanks too Christine. ...Mr. H. Quere
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Effective and efficient service from start to finish regarding the product required. ...Peter Hampton - Hampton construction
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