I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
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Excellent communication throughout right through to delivery. Keep up the excellent service
...Jason Nutkins
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Yes, Order received intact, very speedy delivery thank you
...Southcoast Plumbing Supplies Ltd
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!
...Liz Morgan
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Received my order and I am highly satisfied with the service.
Many thanks
...Mrs Sandra Thomson
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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell
...OC
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delivery exactly as predicted , well done
...n anderson
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Excellent, good communication, received in good time & the item is as per the order. Thanks.
...David Cook
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THANK YOU , ORDER ARRIVED SAFE AND SOUND.
GREAT SERVICE
... mrs e bowers
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
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£
£199.32 
