|Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward!
|Very pleased with the service.
The item was delivered on the date advised.
...Mr R J Vine
|Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price.
|We were pleased with your prompt and excellent service. Will have no hesitation in using you again.
|Excellent update system kept us informed as our items progressed towards delivery which was exactly as per quoted date prior to order.
Items were well packaged and in very good condition.
Can find no fault with MyTub from our pre-order queries to receipt of goods.
Excellent service which we wil use again in future.
|Fantastic service . Very pleased with the customer service . Thank you so much for all your help !
|Mytub were very helpful and service was excellent.
|Goods arrived safely 1 day earlier than originally advised.
|The sink arrived and was well packaged in a wood crate. We have not unpacked it yet. We will be inspecting this week.
Thank you for sending. You were great to work with.
...Jim Petaja - Avish Lane Const.
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin