Bought Three Ideal EVOMAX 100 boilers for my school, delivered on time pleased with service.
...RANBIR SINGH DODWAL
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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I was kept informed of arrival, as was out of stock, still arrived very quickly.Thank you for a easy transaction, and I would buy of your company again, ...lindsey brown
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Good prices, delivery & order communications.
Difficult website especially when searching for products. ...James Gray
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Arrived very promptly, when it was installed it worked first time
What more could I ask, Prompt Service and a quality component ...Charles W Marshall
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Excellent service, quick delivery very happy with my new fire coals.
Thanks ...Darren Webb
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pleased with goods .delivered quick would shop again with my tub ...helen
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Dear Sirs,
I have now received my order thank you. I did not receive on the day I was originally told it would arrive and did not receive any call to advise me. It was only when I contacted you after 4pm as I was notified due to there not being enough drivers I would not get it. I was then told it would come the next day. When I advised I could not take the order due to work commitments I was asked if i could collect it. I thought this was a bit inconsiderate when I had taken a day off and sat in all day wasting an entire day for nothing. When I asked if it could be delivered Monday as I had a pre booked holiday I was assured it would be with me first thing and it was. I am totally happy with the item and if the delivery had gone to plan on the original day I would be singing your pra ...Joanne Lewis
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Took a while to receive but i expected that. Goods arrived as described. ...Allan Docherty
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The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition. ...Environmental Heating Sol ltd
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