|Kept me very well informed on the progress of my order.
Original order was not delivered as MyTub advised me the item they were going to supply was in a damaged condition.
They handled everything in a very professional manner.
Would not hesitate in recommending MYTub to friends, family etc.
|Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!
|My radiator was due for delivery on the 30th, which it did not make. I was informed it would arrive the next day, which it did. In this instance the item had a long lead time for delivery which I accepted, maybe it would have been possible to inform me a two or three days before its new delivery date rather than the day before.
|A big Thank you, for the excellent service your staff have provided.
The continuous progress updates regarding the purchase of my Eden Valour stove have been appreciated, along with prompt delivery.
Once again thank you.
| Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You.
|Very happy with my purchase. Quick & easy search for products, simple ordering process, great value for money & prompt delivery - A Great all- round Service, Many thanks.
|I was impressed with your service and information about the order process.
I will definately use your site again.
Well done and keep up the good work..
...Neil A Mearns
|Was kept informed of revised delivery date and item delivered as specified.
Quality original part.
I now have a working shower!
Very pleased ... Will use again.
|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|Working with you was a wonderful experience. While we were able to find the part we needed at a number of plumbing supply stores, not one would ship to the United States. Thank you for all your help in tracking down our part and shipping it to us in New York. We greatly appreciate all your help.