Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use.
|Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012
|Great service. Looked every where for the produce without sucess. My Tub found it and dispatched and arrived within days. I would definatley use your service again. WELL DONE.
|The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
...Mr T M J Leeming
|Very pleased with the product, service and delivery. My order was completed and delivered as stated. Ordering from the web site was easy and when I emailed for further information I received quick and accurate reply.
|Highly recommended. Fitted in 20 minutes restoring my Gascoigne Studio 1 to full working order.
|Goods supplied as ordered, communications excellent, delivery timely.
|MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!
|Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!!
...J J A VAN WEERELD
|Good service - very pleased.