Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
...Whitby Seafoods Ltd
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The service was brilliant and the staff so helpful. ...Wendy scott
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Thanks excellent service as always ...Tony Jones
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another. ...Gavin Williams
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Great service, thanks ...paul humphreys
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Excellent service, although delayed we were notified by email throughout the process. ...Judith Peachey
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Good product at the best price I could find.
Excellent communication.
Fast delivery ...Colin Baker
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Easy to use website, great range of product and even better had what I needed. Great communication and speedy delivery, couldn’t have been better. Many Thanks ...Tim Pearce
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Excellent service, great communication, good prices,
thank you
Graham ...Thompsons Fish and Chips
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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