|Good service. Arrived as ordered.
|Just what we wanted, cheapest supplier we could find on the web and delivered on the day advised. Very happy and would use them again without hesitation.
|I have found the parts satisfactory and I would use mytub again if the price is right!
|Excellent service, arrived as advised.
|Nothing bad -helpful response, competetive price and timely safe delivery
|Materials arrived at the right place at the right time at the right price
what more could be asked for
|The bathroom basin arrived safely on the scheduled day, it was exactly as ordered and was fitted and in use the next day. The mytub website provided good information, the prices were highly competitive, and the service was excellent. The only improvement I could suggest would be a courier that gives an arrival time window, but it wasnt a problem for us.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Everything received as requested. Many thanks
|Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.