Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks!
...Leandi Roelofse
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Great service from placing the online order through to delivery of the item ordered.
...Michael Gullis
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Order delivered as per instructions received, exactly as ordered. Thank you.
...Rev Graham Morgan
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Everything went to plan. Thank you
...Nick winter
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As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done
...Frank Neale
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Good quick service, exactly what I orderded. Easy to access the website site. Thank you.
...LYNDA SQUIRES
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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First class as ever
...Ondemand Plumbing
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Excellent service with very helpful staff
...Melvin Hubbard
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£
£164.85 
