|Really awful delivery. Took well over a month for item to arrive!
...Watersplash Club LTD
|Good company,will use again. Highly Recommend.
...David M Russell
|MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues.
|Website said "in stock" but took 10 days to arrive
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The website says;
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
|YES THANK YOU I HAVE RECEIVED MY ORDER . THE SERVIVE WAS VERY GOOD. IT WAS DELIVERED BEFORE THE EXPECTED DELIVERY DATE AND I AM VERY PLEASED WITH MY NEW FIREPLACE.
|Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend.
...Mr David James Forder
|Good price and excellent service
|I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you
|Great product with the strengthener, witch made the cut down panel give a pleasing result
...martin woodland building maintenance
|Excellent service throughout. Pleasant and helpful staff from initial contact to delivery driver. Particularly impressed by the regular delivery progress reports and the rapid delivery its-self.
One comment you may wish to consider - the delivery note from "Wolseley required a signature confirming that goods were received in Good Condition. This is unrealistic . It would be more reasonable to either delete this statement or give an alternative stating "Goods not Checked at time of Delivery".