This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Very efficient, Good value. Eay to order from.
Best regards ...Robert Dawber
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Very good customer service & communication thank you.Would not hesitate to use again. ...George Brown
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Thanks for that - excellent service from your lot - Ill be back ! ...Graham D
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good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend ...Ms Montague
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Arrived promptly as promised ...Alan Miles
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Excelllent service ...Mrs M E McEvoy
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The soap dispenser arrived on the date stated but was slightly defective. I phoned the local supplier and it was replaced the following working day. Excellent service. ...peter dutton
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Excellent service. The product arrived on the date promised and was exactly as described. Thank you. Will definitely use again. ...Mark Robinson
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Easy to order and free delivery too. Good experience. Thank you ...James Muff
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